Thank you for shopping with Dr Grillz!
As our products are custom designed pieces we cannot offer refunds once the piece is made.
We can offer the following partial refunds:
1. 80% refund if the moulding kit has been posted but grillz were not manufactured
2. 90% refund if no moulding kit was posted (to cover Stripe fees)
Please note we do have a 1 year warranty on our custom pieces for tightening and polishing. Any accidental damage that needs repairs may have charges to cover the jeweller’s time.
Any concerns please get in contact firstname.lastname@example.org